We asked a cross section of employees. Do you believe what you are being told? Have you faith in the those in charge? Do you believe management know what they are doing? This is what they said
“ It’s not that managers deliberately mislead or lie but they can give the impression of certainty when they know things can and often do change. Some times the words they use are so carefully chosen you suspect there is a catch. Like when they say you will transfer on the same terms and conditions but don’t tell you your new employer can renegotiate after 12 months.
Managers are keen to state your basic salary will be the same but what they won’t commit themselves to is no changes in overtime rates which could have a dramatic impact on some peoples take home pay.
They said no one would be made redundant, they didn’t say no one would lose their job. So I’m offered redeployment or voluntary redundancy. So that means moving to a new work place, with new colleagues and a new manager. I like my old team and got on with the boss. I work shifts, I don’t have a car, where I work now I can walk to work. The new place is miles away.
I thought redeployment meant I would be slotted into the same job in a different team. I didn’t think I would have to have an interview. I was told I didn’t have to accept the first post I was offered but after I turn the first one down I was put under a lot of pressure to accept posts that were unsuitable.
I don’t understand why I had to apply for my own job, the one I have been doing for the last five years. They said it was a new post but as far as I can see it’s doing all the things I use to do in the same office just with a different boss and new fancy job title.
There are a group of us internal candidates applying for these new posts in the new structure. There was a formal interview process after which not one of us was appointed and the posts were advertised externally. They told us we could apply again in competition with the external candidates but what’s the point.
We could have told them these changes wouldn’t work but no one asked us we were simply told senior management had decided that this would be a more efficient way of working. Now we are getting a lot of complaints from customers and management are blaming us!
Some of my colleagues think the trouble is that most senior managers have no experience of how things work on the front me I think the biggest problem is those managers who have worked there way up from the front line. They think they know exactly how things work trouble is their experience is 20 years out of date. They don’t realise how much things have changed due to the technology. “
Creating a successful organisation is about more than vision and strategy. At its heart it’s about trust.
