Hybrid workers increasingly reporting negative impact on mental health

New research from Pluxee UK reveals hybrid workers are struggling the most with work-related mental health issues.

Hybrid workers are the group most likely to say that work has a negative toll on their mental health, according to a new survey*  Two-fifths (42%) of hybrid workers reported that work negatively affects their mental wellbeing, compared to 32% of fully remote and 30% of fully office-based employees.

The findings highlight that while hybrid working offers flexibility, it requires thoughtful support to ensure employee wellbeing and work-life balance. This doesn’t suggest hybrid working is inherently problematic but rather underscores the unique challenges this model presents.

As hybrid working becomes increasingly common across organisations, workers appear to struggle with establishing healthy routines between home and office, impacting both their mental and physical health. Two fifths of hybrid workers (41%) admitted to skipping exercise due to work fatigue, significantly higher than fully remote (29%) or office-based (31%) workers.

Longer work hours also appear to disproportionately impact hybrid workers, with 26% reporting skipping exercise due to this factor, compared to only 18% of fully remote workers. Mental health for hybrid workers is also negatively impacted, with less than half (47%) having good energy levels and burnout, and over a third (36%) struggling to focus and concentrate at work.

“Hybrid working offers fantastic flexibility, but it’s clear that employees need the right support to truly thrive in this environment,” says Tom Nash, HR Business Partner at Pluxee UK. “The key is to provide tailored benefits and resources that address the specific needs of hybrid workers.”

Nash adds, “With 41% skipping exercise due to fatigue and 26% missing workouts because of longer hours, we’re witnessing a concerning trend that could have long-lasting impacts on employee health. Leaders must take proactive steps to monitor and actively promote healthy behaviours tailored to the hybrid work model. It’s important that we safeguard both physical and mental wellbeing, regardless of work arrangement. The flexibility of hybrid work should enhance, not compromise, our workforce’s overall health.”

The survey also highlights significant generational differences in mental wellbeing support. Less than a quarter (15%) of Baby Boomer employees are provided with mental wellbeing benefits, compared to 31% of Gen Z employees.

Over a quarter of Gen Z employees (37%) feel more comfortable talking about mental health at work because of their employer’s support, compared to only 20% of Baby Boomers. What’s more, 54% of Gen Z workers agree that their employer’s focus on wellbeing has contributed to a more positive work environment, compared to only 24% of Baby Boomers.

These disparities contribute to negative perceptions of mental health support in the workplace, particularly among Baby Boomers. Only 12% of Baby Boomers feel that their employer prioritises mental wellbeing over physical wellbeing support, while 37% of Gen Z employees share this viewpoint.

It’s important to note that generational differences in attitudes towards mental health may also play a role. Gen Z has grown up in a culture more open to discussing mental health, whereas Baby Boomers were often taught to internalise such issues.

Nash continues: “The fact that less than a quarter of Baby Boomers feel their employer’s focus on wellbeing creates a positive work environment is a stark reminder of how much work we have ahead. It’s time for a radical shift in how we approach mental health support in the workplace—one that’s inclusive, comprehensive, and responsive to the needs of all employees, regardless of age or work arrangement.”

*Survey Pluxee UK.

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