HR responsibility for AB&C compliance

HR responsibility for AB&C compliance

HR departments should be at the forefront of applying the company’s AB&C compliance program, and has a core role in ensuring that anti-corruption and bribery ethics are embedded in the organisation’s recruitment, promotion, training and internal controls and reviews. 

The study also found that these issues were compounded by a lack of training, as CEOs need to understand what motivates employees to act compliantly and ethically in order to develop the tools necessary to motivate ethical behaviour. Top line HR findings include: 59 percent say people fear losing their jobs if they miss a target; 41 percent of CEOs don’t undergo regular anti-bribery and corruption training and 57 percent of CCOs say that sales pressure and incentives are two of the biggest challenges when trying to reduce the risk of bribery and corruption

Anti-bribery and corruption threatened by commercial goals; Commercial priorities push anti-bribery and corruption down the agenda; 57 percent of chief compliance officers say sales culture is a major threat; 28 percent of companies fail to tailor global anti-bribery programs to local markets; 53 percent of companies train half their staff or less in anti-corruption; Significant business operations “hidden” from chief compliance officers. 

Multinational companies are failing to treat anti-bribery and corruption as one of their main priorities, with the majority (59 percent) reporting a culture of ‘profits over prevention’ and 44 percent not honoring this with a place on the board agenda, according to a new study by international law firm Hogan Lovells. This failure, together with the drive to enter new markets and the multijurisdictional reach of authorities such as the SEC and SFO, is leaving many businesses open to the potential risk of significant fines, criminal prosecution and personal liability. 

The study, Steering the Course: Navigating Bribery and Corruption Risk, is based on interviews with 604 chief compliance officers (CCOs) and equivalent roles in more than 600 of the world’s largest organisations across Europe, the U.S. and Asia.The struggle to balance anti-bribery and corruption procedures with the demands of running a successful business is apparent at all levels, with staff primarily motivated by hitting their monthly sales targets. According to the study, 59 percent of CCOs say people fear losing their jobs if they miss a target, while 57 percent say sales pressure and incentives are one of the biggest challenges to reducing bribery and corruption risk. 

More than half (53 percent) of CCOs also report resistance due to compliance procedures conflicting with ‘getting the job done’, while 53 percent admit anti-bribery and corruption is seen as an unnecessary headache that ‘gets in the way’ of day-to-day operations. The study reveals that two thirds (66 percent) of CCOs feel their company is better at creating anti-bribery and corruption programs than implementing them – particularly across international borders. Programs fall short in several critical areas, including tailoring guidelines to local markets, training staff and setting the right tone at the top.  

Despite two thirds (60 percent) of CCOs saying that cultural differences cause a lack of support for anti-bribery and corruption, 28 percent of companies do not tailor their approach to different markets and 43 percent do not make anti-bribery and corruption guidelines available in local languages. This could be preventing people from understanding the real essence of how employees should behave, leaving them to determine what is acceptable based on their personal moral compass or local customs. 

53 percent of companies have only trained half of their staff or less in anti-bribery and corruption. As a result, the majority of firms are missing a simple and effective way of keeping anti-bribery and corruption front-of-mind and bringing guidelines to life with real life examples and the opportunity to practice relevant scenarios. The challenge to prioritise anti-bribery and corruption also exists at board level, with 40 percent of CCOs admitting that this is not one of the CEO’s top priorities. Two fifths (39 percent) of CEOs also do not openly support anti-bribery and corruption within their business, missing a key opportunity to influence the behavior of others. 

Crispin Rapinet, global head of Investigations, White Collar and Fraud at Hogan Lovells, comments: “The biggest challenge for multinational companies is to translate anti-bribery and corruption policies into effective guidance on the ground. Businesses need to make sure they are doing everything that is legally expected of them in all of the jurisdictions where they operate, to provide evidence that they help people decide what is acceptable and what constitutes bribery and corruption. 

“With regulators and prosecutors around the world uniting in the battle against bribery and corruption, and enforcement growing – even in countries where historically there has been minimal or no enforcement – multinational organisations cannot leave their survival up to chance. They must take proactive steps to make it abundantly clear that anti-bribery and corruption is in their company’s DNA.” 

Worlds apart 
The study reveals that CCOs and their teams are still struggling to close the gap between them and the rest of the business, creating an additional major barrier to anti-bribery and corruption climbing the corporate agenda. Three fifths (61 percent) of CCOs do not report directly to the chief executive, reducing their opportunities to educate and counsel them. 58 percent of CCOs say their advice to the CEO is filtered. Furthermore, anti-bribery and corruption is not a standing item on the board agenda in 44 percent of companies and 57 percent of CCOs say important operations or parts of the business are “hidden” from them, meaning they cannot be controlled. CCOs also report geographical barriers to implementing anti-bribery and corruption programs. Half (49 percent) admit the geographical distance between them and the rest of the business is increasing the risk of bribery and corruption, while 39 percent of compliance teams do not personally visit local offices to guarantee effective implementation. 

Fit for the future? 
The study reveals that the risk of bribery and corruption is increasing, with almost half (43 percent) of CEOs not prepared to walk away from a contract if there is a threat of bribery and corruption due to commercial pressure. At the same time, corporates are feeling the pinch of regulatory enforcement globally, with two thirds (69 percent) of CCOs agreeing that regulatory pressure is increasing and many governments issuing regular statements about zero tolerance to the media. 

Rapinet continues: “It is clear that whoever you are, wherever you are, no part of the world is untouched by the drive for transparency. Compliance officers need to use global examples of this to build the case for greater prioritisation of anti-bribery and corruption, identify the gaps in their own business and persuade their board to take the necessary steps to quickly increase their defence. “Employees similarly need to understand how they make the decision between striving for greater profit and managing the bribery risks. This requires both training at a local level and a real belief that the senior management team is committed to an ethical approach. Most businesses are under pressure on costs – but there are some cost-effective steps that can be taken to mitigate this risk and provide a better defence should your business come under the scrutiny of a prosecutor.” 

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