According to IBM survey, 66% CEOs believe that cognitive computing can bring more value to human resource. Half of the human resource executives think that cognitive computing has the power to transform key dimensions of HR while 56% HR executives say that AI will impact key roles in the human resource department.
With most businesses shifting towards automation, we will see shades of artificial intelligence in human resource departments. Although, the complete transformation might take years to complete but one thing is for sure, we are already moving in that direction.
In this article, you will learn about seven ways in which artificial intelligence will revolutionize human resource and its processes.
1. Finding the Right Candidates
What makes artificial intelligence stand out from other technologies is its ability to analyze huge data sets and assist you in making the right decisions. HR professionals will harness the power of artificial intelligence to sift through thousands of resumes and select the right candidates, who are the right fit for the job role. You no longer must perform the tedious process manually.
2. Cognitive and Data Driven Decision Making
As mentioned before, cognitive engines powering AI based systems can help you make the right decisions. Here are some of the examples of how artificial intelligence can help your human resource department with their day to day tasks.
- Improve HR processes with useful real time insights
- Employee mood analysis
- Training and Development
- Leave Requests
AI based solution help recruiters extract and analyze data from multiple sources and reveal useful insights that your current recruitment process and system can never provide. It can also help you in handling leave requests from employees. You can send automated notification information to employees whether their leave is approved or not. That is not all, it can also help you take the systematic approach to training and development, which allows you to identify new training opportunities for team members.
3. Elimination of Biasness
It is quite common to see HR professionals either consciously or unconsciously lean towards or give undue favors to candidates during appraisals. AI is here to curb that. AI based algorithms are tailor made to identify and remove these biases. After eliminating the biases from your human resource processes, you can hire and promote the right candidates. This allows human resource managers to take decision based on facts and data instead of relying on gut feelings.
4. Personalized Employee Experiences
Human resource department is experimenting with implementing AI in their employee onboarding program. New employees are interested in meeting new people and collecting more information about the company, but they don’t know where to go. They might ask their co-worker who sits alongside them but what if they are introverted or reluctant to ask or the person they want to ask is in another department.
You can use the AI to automatically send all the information they need on their mobile devices, whether it is the name, location, contact information or their first assignment. This will make life easy for the new employee as they won’t have to roam around the office to find the person they need to talk to. You can also instruct them to check out the new employee page that contains all the necessary information that can make their onboarding much smoother.
5. Intelligent Employee Analysis
Brands have long been collecting customer data to extract useful insights about customer preferences, which allow them to offer a more personalized experience. We will see HR professionals follow in the footsteps very soon. They will harness the power of smarter people analytics to attract the best talent and retain them. Use of AI will enhance the employee experience and will prove to be a difference maker. Companies who start to use employee analytics to their advantage will gain a competitive advantage over their competitors. Not only are they more likely to attract top talent, but they are also more likely to retain them because they are the ones who will offer what employees are looking for. This will substantially reduce the employee turnover and keep your employees engaged.
6. AI Recruiters
Companies who put AI at the helm of the human resource department will be able to automate and schedule interviews, provide feedback to candidates and provide them satisfactory responses to their questions. AI recruiters can accelerate the recruitment process and reduce the time spent on converting prospective candidates into new hires. On the contrary, human recruiters will take a long time to perform the same task as they have to go through a lot of manual screening and tedious processes before they can finalize candidates.
7. Predicting Employee Exit
How do you feel when an employee suddenly submits his or her resignation? Ever wished there is a system that could tell that an employee is about to leave? Well, there is. AI based solutions such as Veriato’s AI platform is already offering this facility.
It tracks employee online and offline activities such as internet browsing sessions, keystrokes and emails. It uses that data, analyzes it and creates a baseline for activity patterns. Not only that, if it identifies an employee whose online activity does not match with the baseline, it alerts the employer about it. In addition to this, it can also keep a close eye on changes in tone of employees and employee communications to predict whether they are thinking of leaving the organization or not. This enables organizations to prepare for the worst in advance, so they don’t get an unpleasant surprise.
Conclusion
From finding the right candidates for your company to telling you when your employee might be leaving, artificial intelligence can help you throughout all the stages and HR processes. It can solve the long-standing problem of biased employee appraisals by eliminating the human involvement in the process. Businesses can deliver a personalized and hassle-free onboarding experience to new employees, help you conduct in depth employee analysis and make smart data driven decisions, which can help your business grow.
How will AI impact human resource in your opinion?
