UP- AND RESKILLING PEOPLE – SPARKS – ARTICLE FROM ISSUE 235 – MAY 2024

As industries evolve, continuous upskilling and reskilling are crucial for career progression. Embrace lifelong learning driven by technological advancements and global demands. This holistic approach includes on-the-job learning, mentorship, self-study, and online communities, empowering individuals to shape their own career paths and enhancing organizational agility and resilience.

As industries adapt to technological advancements and shifting market demands, the need for continuous upskilling and reskilling has become a non-negotiable aspect of career progression. Gone are the days when L&D merely involved attending sporadic training sessions or enrolling on occasional courses. Today, it’s about embracing a mindset of lifelong learning, where individuals actively seek opportunities to continuously enhance their skills and knowledge. This shift is driven by various factors, including technological advancements, globalisation and the rising demand for adaptable, agile professionals. Learning is not confined to formal education or structured programmes, of course. It encompasses a spectrum of experiences, from on-the-job learning and mentorship, to self-directed study and participation in online communities. In other words, it’s a holistic approach to education, highlighting that growth occurs within and beyond, the confines of traditional learning environments. Central to the concept of self-directed learning is the idea that individuals are the architects of their own career paths. In today’s dynamic job market, where roles and industries constantly evolve, proactive self-development has become a hallmark of success. Empowering employees to take ownership of their learning journey is not only beneficial to their personal growth, but also essential for organisational agility and resilience.

One of the key strategies for empowering employees to develop is to provide them with access to diverse learning resources and opportunities. Organisations shouldn’t be compared o a school, where each employee is given the same curriculum and educational methods. As individuals, we learn differently and digest information in various formats. Where one employee prefers reading blogs and articles, another may be better at listening to podcasts or webinars. Therefore, organisations need to give employees the tools and autonomy to pursue their learning goals. Only then can they truly foster a culture of innovation and adaptability. Fostering a growth mindset – the belief that abilities and intelligence can be developed through dedication and hard work – is critical to cultivating a culture of continuous learning. Those who embrace a growth mindset are more likely to seek out challenges, persist in the face of setbacks and view feedback as an opportunity for growth. Therefore, one fundamental shift needed today, in the approach to L&D, is changing its narrative – instead of viewing it as a chore or an obligation – employees need to recognise it as a means of future-proofing their roles, jobs or careers. The realisation that jobs could be automated in the near future underscores the urgency of continuous upskilling. By allocating time for learning, whether through formal courses or self-directed exploration, individuals can better stay ahead of the curve and remain relevant in an ever changing job market.

Despite the fact that L&D initiatives are still undervalued and not taken seriously in many industries, there’s a glimmer of hope as more individuals and organisations recognise the significance of creating pathways for learning and development. More importantly, the rise of initiatives is not only aimed at upskilling employees, but also preparing future leaders, highlighting a growing awareness of the need to invest in talent development at all levels of an organisation. A pathway to leadership encompasses a tailored approach that aligns with the expectations and requirements of leadership roles. From traditional training methods like lectures and videos, to immersive experiences – such as team workshops and instant assessments – the pathway encompasses a diverse range of learning opportunities, which need to be individually shaped by each organisation. Let us not forget the pivotal role of HR and L&D professionals in driving organisational change.

While leadership development often focuses on preparing current leaders, there’s an equally crucial need to empower HR and L&D professionals, to advocate for necessary changes within their organisations. Providing them with the tools and resources to initiate meaningful conversations with leadership can catalyse organisational transformation. They should be placed at the heart of company growth and innovation and be advocates of change, not only for employees, but also for leadership. While empowering employees to take control of their own learning journey is crucial, the puzzle will not be complete without organisations providing the necessary support and infrastructure for L&D initiatives to thrive. From leadership buy-in to investment in learning technologies and resources, there are various strategies that can be employed to create a thriving environment for employee development. First and foremost, leaders must demonstrate a genuine commitment to learning and development – this is no tick-box exercise – it entails vocalising support for L&D initiatives and leading by example, through their own continuous learning practices. When employees see their leaders actively engaged in learning and growth, they are more likely to feel inspired and motivated to do the same. There also needs to be investment in the necessary resources and infrastructure to support employee development effectively. This may involve implementing learning management systems (LMS) to streamline course delivery and tracking – providing access to online libraries and educational platforms – or establishing mentorship and coaching programmes to facilitate knowledge sharing and skill development.

Fostering a culture of learning requires creating opportunities for collaboration and knowledge exchange across teams and departments. For example, employees can engage in cross functional projects, communities of practice or regular peer learning sessions, to share insights, best practices and lessons learned. At its core, building a learning culture is about creating an environment where curiosity is encouraged, mistakes become learning opportunities and where innovation is celebrated. It’s about fostering a growth mindset, not only at the individual level, but also within the fabric of the organisation itself. Where possible, offering incentives – such as paid time for learning or incorporating learning activities into the workday – demonstrates a commitment to employee growth and development. Unfortunately, as organisations are forced to make significant changes to their operations due to budget cuts, L&D activities can be targeted, as they are not directly related to profits. However, it’s important for decision makers to understand that having employees in the growth mindset not only increases employee engagement and retention, but enhances organisational agility and adaptability, whilst giving them a competitive edge in the marketplace. By empowering employees to take control of their own learning journey and providing the necessary support and resources, a culture of growth and success become lived realities. It is essential to embrace a long term perspective on the benefits of learning and development. While immediate gratification may be enticing, the true value of investing in employees’ development lies in its long range impact on career trajectory and job satisfaction. Moreover, it allows employees to navigate uncertain times with confidence, knowing they possess the skills and adaptability to thrive in any environment. T he journey of learning and development is a shared responsibility between employees and organisations. Despite humans being driven by the desire to learn and adapt, there is a constant barrage of distractions. Think about how many times a day we pick up a phone which means we lose track of thought and time? So for learning to be meaningful, it needs to be value-based, encompassing synergy where organisational needs effectively meet employee needs.

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